Pranvera Live Music – Privacy Policy

Effective Date: 15.10.2025

Last Updated: 15.10.2025

At Pranvera Live Music, we care deeply about the privacy of our artists, venue partners, and music lovers. This policy explains how we collect, use, and protect your information when you engage with our live music series and use the Pranvera app across Helsinki.

1. What We Collect

We collect certain types of information to help us organize and improve our live music experiences:

A. Personal Information

When you attend our events, book performances, or sign up for updates, we may collect:

• Name and contact details (such as email or phone number)

• Payment information (for ticketed events or artist bookings)

• For artists: performance history, technical requirements, and promotional details

• For venues: business information needed to coordinate events

B. Location Data

If you use the Pranvera app, we may request access to your approximate or precise location.

This helps us:

• Show nearby live music events and venues

• Recommend shows based on your area

• Improve our event discovery features

You can manage or disable location permissions at any time in your device settings. The app will still function, but certain location-based features may be limited.

Location Data & Geofencing

We use location information to provide essential services within the app, including:

• Ride tracking: to help drivers and passengers monitor rides in real time and detect arrivals at pickup or drop-off locations.

• Event and safety alerts: to send location-based notifications (such as weather alerts or updates near event venues).

How we collect and use your location

• We collect your location only when you start a ride or enable location-based alert features.

• Your location may also be used in the background to maintain accurate tracking during the trip or while alerts are active.

• Once the ride or alert ends, location collection stops automatically.

User control

• You can choose whether to grant location permission.

• You can turn off location services at any time from your device settings.

• If you disable location, some core app features may not function properly (e.g., live ride tracking and alerts).

How we store and share location data

• We do not sell or share your location data with advertisers or third parties unrelated to the core service.

• Location data is used only to operate the ride and alert functions of the app.

• Any stored data is protected and handled in compliance with applicable privacy regulations.

Why background location is needed

The app relies on background location to provide uninterrupted ride tracking and timely alerts even when the app is minimized or your screen is off. This ensures safety, accurate ETAs, and better service quality.

C. Device and Usage Information

We may automatically collect:

• Device type, operating system, and app version

• IP address or general region

• App usage data, such as viewed events, favorites, or interactions

This information helps us improve performance and fix bugs.

2. How We Use Your Information

We use your information to:

• Coordinate performances and venue bookings

• Send you updates and event notifications

• Process payments and manage bookings

• Match artists with suitable venues

• Improve our event planning and user experience

We never sell your personal information.

3. Sharing Information

We share information only when necessary to operate our events and app:

• With venue partners, to coordinate performances or manage guest lists

• With artists, for booking and scheduling

• With service providers (like payment processors or hosting platforms) who help us operate securely

• If required by law or to protect our legal rights

All partners and service providers are required to keep your data confidential.

4. Keeping Your Information Safe

We treat your data like we treat our acoustic sets — with care and respect.

We use industry-standard security measures to protect your information and limit access to authorized personnel only.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information

• Withdraw consent to marketing communications

• Disable location tracking at any time in your device settings

To exercise these rights, please contact us at support@pranvera.info.

6. Children’s Privacy

Our app and events are not directed at children under 13 years old.

We do not knowingly collect personal data from minors. If we become aware that a child’s information has been collected, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to:

📧 support@pranvera.info

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